Recently, Ledo Auto released the sixteenth issue of Ledo Q&A. This issue brings together: Where can I see the BaaS bill? When is the monthly repayment date? Can I issue a ticket? What is guest mode? Does the L60 have an automatic unlocking function when approaching a vehicle? When purchasing the BaaS plan, can I use the vehicle to discharge electricity? If I rent an 85-degree battery and want to exchange it for a 60-degree battery, but the battery replacement station does not have a 60-degree battery, can I force myself to continue renting the 85-degree battery? 17 other questions.
1. Where can I see BaaS bills? When is the monthly repayment date? Can I issue a ticket?
The main car owner can check the bill through the Ledao Auto App-power-up page and click "BaaS Service"-"Bill Information".
The repayment date of BaaS bills has the following two situations:
If the pick-up date is between the 1st and 28th of a calendar month, the repayment date will be the corresponding day of the following month;
If the starting date is after the 28th of the calendar month (excluding the 28th), the repayment date will be the 28th of the following month.
BaaS bills support invoicing, can actively transfer funds, and can also be bound to automatic repayment. You can bind bank card automatic deduction, WeChat, Alipay, Cloud QuickPass, and wire transfer payment for repayment.
2. The orderer, the main car user, the co-user, the authorized car user...can you explain it with an example?
This question is indeed one that people ask a lot. Let me first tell you what are the commonly used roles in a car, and then I will give you a very common example in our lives.
Generally speaking, there are five types of identity definitions for Ledao users:
Many of our music friends buy L60 as gifts for their families.Wife, send parents, take "Xiao Le" as an example:
Xiao Le wants to give his mother an L60. He uses his Ledao Auto App to select the configuration and place an order to pay. In the car owner (vehicle owner) information, Xiao Le fills in his mother’s information.
Since Xiaole’s App account has more power-up subsidies, the family decided to activate Xiaole’s account as the main car user and set up his mother’s account as a co-user. Co-users and primary car users have the same experience in vehicle use, mobile phone car control functions, and Ledo services, and they can also obtain the car owner V certification mark in the App. At this time, the user identities of Xiaole and Mom are as follows:
Order placed by: Xiao Le
Car owner (vehicle owner): Mom
Main car owner, account number used for power-up subsidy: Xiaole
Co-sharer: Mom
If Xiaole's father also wants to use the car later, he can set his father as the "authorized car user", so that his father can also use his own account to log in to the car and use the car. He can also remotely check the vehicle status on the App , use the car control function, and use Ledao services such as battery replacement and one-click maintenance.
3. What is guest mode?
A common scene when we use cars is to wash the car, which often takes an hour or two, and sometimes requires queuing. At this time, many car owners will choose to throw the car keys to the car wash man and go around by themselves. Go shopping and come back later to pick up the car. There is a situation here that the physical key is automatically bound to the car owner's account. If someone else holds the key to operate the vehicle, the vehicle will automatically log in to the car owner's account and the owner's personal privacy information can be seen.
The role of guest mode is reflected at this time. Before leaving, you can set the vehicle to guest mode. In this way, when others use the key to unlock and enter the vehicle, the functions in guest mode will be displayed, thus Effectively protect your privacy (such as navigation history, phone book, videos, photos, etc.). If you want to exit guest mode, you need to complete the car owner's identity authentication (such as entering the car owner's gesture password, etc.) before you can release the guest mode settings.
4.NFC card, mobile phone virtual NFC card, Bluetooth key, APP control, smart key, etc., what is the relationship between these?
As we mentioned in the last Q&A, L60 currently provides three unlocking methods: cellular network remote unlocking, mobile phone Bluetooth key, and NFC card key. Many friends are not very familiar with the differences between these. Today I will answer them for you. . The key types and specific meanings supported by L60 are as follows:
5. Does the L60 have an automatic unlocking function when approaching a vehicle?
Yes, just activate the Bluetooth key on your phone.
6. How many hours of driving records can be stored?
The 64G SD card currently provided with the car supports main HD + 4-channel HD for 4.3 hours; five-channel SD for 5.3 hours. From the perspective of performance stability, we strongly recommend that users use the industrial-grade 64GB Micro SD card that comes with Ledo official vehicles whenever possible. Considering that some users have larger capacity needs, we will put larger-capacity industrial-grade Micro SD cards on the official store of Letao App as soon as possible for everyone to choose from.
7. Which mobile phones does Ledo 50w wireless charging support?
Mainstream domestic Android phones, such as Huawei, Xiaomi, Honor, OPPO, NIO Phone, etc., all support wireless charging protocols up to 50w. It also supports the internationally accepted Qi protocol. For example, Apple mobile phones support a maximum of 7.5w under the Qi protocol. However, the current charging power of the mobile phone depends on many factors, such as the current power of the mobile phone, heat generation, distance from the wireless charging pad, placement and other factors. It is dynamically allocated in real time by the mobile phone's own charging algorithm.
8. What is the storage capacity of the trunk?
The storage capacity of the L60 trunk is 495L, 1505L with the rear seats folded down, and the sunken storage space has a capacity of 86 liters. The storage space is absolutely sufficient.
9. Currently, the city does not support piloting around the island. How long will it take for OTA to cover the entire road section?
Currently, it supports piloting on some small roundabouts and is expected to cover major roundabouts next year.
10. Although it is already October, the sun is still quite bright where I am. How is the UV isolation performance of the canopy?
The canopy glass of L60 is made of low transmittance glass, with UV resistance >99.99%, equivalent to SPF130.
11. What’s the reason for the sizzling sound from the taillight?
This phenomenon is the sound caused by the normal operation of the lamp, which is normal. The L60 taillights have passed the national 3C certification and legal and regulatory requirements.
In order to understand this phenomenon, we need to look at lighting control. In the automotive industry, light brightness control often uses PWM (Pulse Width Modulation) and DC-DC control technology. In order to achieve the taillight styling effect, L60 uses high-power Lighting scheme, so PWM technology (higher power support) was used in the technology selection. This control technology will generate pulse current in the circuit when the electrical appliance is working. When the pulse current passes through the inductor, a sound is produced. This is a An objective physical phenomenon that has nothing to do with the function or life of the lamp.
12. What is the compatibility between NIO charging piles and L60?
NIO’s 7kW AC piles can be adapted to Channel L60 charging.
For 7/11/20kW DC piles, you need to check the output voltage on the nameplate on the side of the pile first. Those with a maximum output voltage of 500V cannot be suitable for Channel L60 charging. Those with a maximum output voltage of 1000V can be suitable for Channel L60 charging. .
13. When charging the L60 at a NIO charging station, can I lift the gun and open the lid?
Currently, only the fourth generation pile supports opening the cover with a gun. In other cases, the vehicle must be of the same brand to use the charging port control function.
14. Can I use the vehicle’s external discharge when purchasing the BaaS plan?
The discharge itself has nothing to do with whether it is purchased under the BaaS plan. Regardless of the purchase method, the vehicle's discharge function can be used.
15. If I rent an 85-degree battery and want to exchange it for a 60-degree battery, but the battery replacement station does not have a 60-degree battery, can I be forced to continue renting the 85-degree battery?
When a user initiates a request to return a flexible upgraded battery, the system will automatically recommend nearby stations where the battery can be returned. You need to choose a site recommended by the system to return the battery.
16. Can the film in the car mall be affixed before delivery, and then the car with the film can be picked up when delivered?
Not supported yet. We will send three official car product selection coupons to users who complete the order lock before "December 31, 2024" (inclusive). Among them, there are 2 film coupons, which are 400 yuan off a new car for a purchase of 2,000 yuan or more. Main film coupons and new car owner film coupons for 1,000 yuan off when spending over 3,000 yuan.
These coupons will be issued to your main car owner's account on the day you pick up the car. You can place an order at a discount on the App-Official Car Product Mall on the day you pick up the car, and make an appointment for subsequent wrapping time.
17. How does L60 protect user data and privacy?
Ledo Auto handles users' car data in strict accordance with the requirements of relevant national laws and regulations, and follows the principles of in-car processing, the principle of not collecting by default, the principle of accuracy range application, and the principle of desensitization. On the basis of meeting regulations, Ledo Auto also provides privacy-enhancing functions such as sensitive permission management and incoming call privacy mode to bring users a better privacy experience.